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Privacy Policy

Qadria Trust UK (“we”, “us”, or “our”) is committed to protecting and respecting the personal data that we hold. This privacy statement describes why and how we collect and use personal data and provides information about individuals’ rights. It applies to personal data provided to us, both by individuals themselves or others. We may use personal data provided to us for the purposes described in this privacy statement or as made clear before collecting personal data. Personal data is any information relating to an identified or identifiable living person. When collecting and using personal data, our policy is to be transparent about why and how we process personal data. We process personal data for numerous purposes. The means of collection, lawful basis of processing, use, disclosure, and retention periods are set out in the relevant sections below.

The personal data provided to us is supplied directly from the individual concerned or a third party acting on behalf of an individual. Where we receive personal data that relates to an individual from a third party, we request that this third party inform the individual of the necessary information regarding the use of their data. Where necessary, reference may be made to this privacy statement. We are committed to being fully open and honest to you about why we collect and use your data. We take the security of all the data we hold seriously. Staff are trained on data protection, confidentiality and security. We have a framework of policies and procedures which ensure we regularly review the appropriateness of the measures we have in place to keep the data we hold secure. All information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.

If you have any questions about this Privacy Policy or the information we hold about you, please contact: info@qadriatrust.com or call us on 0121 688 0821.

Data

You may include your name, position, company, contact details (such as an address, email address and phone number), your personal preferences, choices and requirements specific to particular requests or services, and financial and credit card information.

Concerning each of your visits to our website, we may automatically collect the following information:

  • Technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, browser type and version, browser plug-in types and versions, operating system and platform;
  • Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our website (including date and time), download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and any phone number used to call our client service number.

Legal

  • Where we have your consent; for example, we will only send you emails and SMS text messages with your consent. You can withdraw this consent at any time.
  • Where the processing is necessary to enter into or fulfil the terms and conditions; for example, when processing your donation made to us.
  • Where the processing is required under the law; for example, disclosing your data to a law enforcement agency if we receive good legal instruction.
  • Where the processing is in our legitimate interests, we will send you communication and marketing materials via post unless you tell us to stop. We will only rely on this legal basis if your interests and fundamental rights do not override our interests.

Changes to our Privacy Policy

We keep our Privacy Policy under regular review, and we will place any updates on this web page. We will set a prominent notice on our website if material changes are made.

This privacy statement was last updated on April 11, 2022.

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